Terms and Conditions of Service for lmb88 Casino & Sportsbook

We at lmb88 provide an online gaming and sportsbook platform available where local law permits. These terms outline how we operate, what you can expect from us, and what we expect from you when you open an account and use our service. We believe clear terms help both our players and our team work together smoothly—whether you're watching Liga 1 fixtures, sitting at a live-dealer blackjack table from Surabaya or Jakarta, or spinning slots games like Aviator and Sweet Bonanza.

This document is not written in formal legal language to lock you into small print. Instead, we explain our policies and commitments in straightforward terms. If anything is unclear, our support team can help you understand it. Service access on lmb88 is restricted by jurisdiction; we operate only where applicable law permits, and your access depends on your local regulations.

Account Opening and Deposits

We at lmb88 require all account holders to verify their identity before opening an account. When you register, you provide your name, email, phone number, and birth date. After registration, we ask you to submit documents—a national ID or passport and proof of address. This is our KYC (know-your-customer) process, and we enforce it consistently. Verification typically completes within one working day. Once verified, your account is active, and you can fund it immediately.

We support nine Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking transfer, local payment transfer, and online payment transfer. Each payment method processes subject to verificationly or within minutes. There is no minimum or maximum deposit set across the platform, though individual payment providers may have their own limits. If you deposit via e-wallet or mobile banking, funds land in your lmb88 account in real time. We do not charge a processing fee for deposits.

KYC documents

National ID, passport, or equivalent government-issued ID plus proof of address (utility bill, lease agreement, or bank statement) issued within the last three months.

Deposit methods

local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers (e-wallet, mobile banking, local payment) are all available and process instantly.

Account holds

We may freeze an account if we detect suspicious activity or incomplete KYC. We notify you immediately and help you resolve it.

Withdrawals and Bonuses

Withdrawals on lmb88 return funds to the payment method you used to deposit. If you funded via online payment, your withdrawal goes back to e-wallet. Withdrawals process within one business day on average, though some payment providers may take up to two working days. We do not set withdrawal limits or caps. Large withdrawals (above a threshold determined by our payment provider) may require additional verification—this is a standard industry practice. If your withdrawal is delayed beyond one business day, contact our support team, and we investigate the issue immediately.

Promotional bonuses on lmb88 come with terms attached. Bonus funds must be played through a certain number of times before you can withdraw them. For example, if we offer our welcome offer in bonus credit with 5x playthrough, you must wager our welcome offer in total before the bonus credit is released. We outline playthrough requirements clearly when you claim a bonus. Bonuses are optional—you can use lmb88 without claiming any promotional offer.

Our Dispute Resolution Process

If you believe a game outcome was incorrect or a transaction was processed wrongly, we investigate. Contact our support team with details of what happened—the game, the time, your account, and the outcome you're questioning. We review game logs and transaction records within 24 hours and respond to you with findings. Most disputes are resolved within one business day. If we find an error, we correct it immediately. If we find no error, we explain our findings in detail. You always have the right to escalate to our compliance team if you're unsatisfied with the resolution.

1. Report an issue to support

   Email or message our support team with the time, game name, and what happened.

2. We review game logs and records

   Our team checks the outcome against our system within 24 hours.

3. We respond with findings

   We explain what we found and correct any error, or clarify why no error occurred.

Jurisdiction and Local Law

We at lmb88 operate our platform only in jurisdictions where local law permits gaming and sportsbook services. Services are available where applicable law allows; we do not knowingly serve users in jurisdictions where our service is prohibited. You are responsible for confirming that your access and use of lmb88 complies with the laws of your own location. We provide our service "where local law permits," but the final determination of legality rests with you and your local authorities. Players across Bandung, Medan, Semarang, and other regions within our service area access the same terms and protections.

We keep your funds in secure, segregated accounts. We do not lend your money to third parties, and we do not use deposits for our own operations.

Data and Contact

We collect and store your personal data (name, ID number, address, phone, payment details) to verify your identity, process deposits and withdrawals, and comply with our legal obligations. Your data is encrypted and stored securely. We do not share your data with third parties except to our payment providers (who process your transactions) and our compliance partners (who verify your identity). For a full explanation of how we handle your data, read our privacy policy. If you have questions about your data or want to request deletion, contact us at [email protected] or via the in-app support chat. Our support team responds during business hours, Monday to Sunday, and aims to reply to all inquiries within 4 hours.

These terms are the agreement between you and lmb88. By creating an account and funding it, you agree to these terms. We may update these terms from time to time, and we will notify you of material changes. Continued use of lmb88 after changes are posted means you accept the updated terms. If you have any questions about these terms or our service, reach out to our support team—we're here to help.