lmb88 Platform Privacy Notice
A player from Jakarta opens the lmb88 app, creates an account, and deposits via OVO—all within minutes. We at lmb88 collect certain information during this process: name, email, phone, ID number, and payment details. This page describes what we collect when you use lmb88, how we protect that data, who we share it with, and what rights you have regarding your information.
We believe your privacy is fundamental. When you trust lmb88 with your personal data, we treat that trust seriously. We keep your information encrypted, store it securely, and never sell it to advertisers or brokers. Our commitment is straightforward: we collect only what we need, we use it only for the purposes we've told you about, and we delete it when you no longer need us.
This policy is written in plain English so you understand exactly what we do. If anything is unclear, our support team can walk you through it. Your data rights on lmb88 are protected under applicable local laws, and we respect those rights fully.
What We Collect and Why
We at lmb88 collect information in several categories. First, account information: your full name, email address, phone number, date of birth, and username. We collect this when you register and need it to open your account and contact you when necessary. Second, identity verification information: we ask for a government-issued ID (national ID, passport, or equivalent) and proof of address (utility bill, lease agreement, or bank statement). This is part of our KYC (know-your-customer) process, required by law in all jurisdictions where lmb88 operates.
Third, payment information: when you deposit or withdraw, we collect details about your payment method—whether you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet). We do not store your card numbers or full account details; instead, our payment processors handle that sensitive information. Fourth, activity logs: we record what you do on lmb88—when you place bets on Liga 1 matches, sit at live-dealer blackjack tables, or spin Aviator slots—so we can detect unusual patterns, prevent fraud, and settle disputes accurately.
- Account data
- Name, email, phone, birth date, username. Required to create your lmb88 account and send you important notifications.
- KYC documents
- Government ID and proof of address. Required by law before you can deposit or withdraw on lmb88.
- Payment method details
- Which payment option you use (mobile banking, local payment, etc.). Payment processors—not lmb88—store sensitive payment data.
- Activity and bets
- Records of your gameplay, deposits, withdrawals, and transactions. Used for fraud detection and dispute resolution.
How We Use Your Information
We at lmb88 use your data for specific, defined purposes. We use account information to create and maintain your account, send you updates, and respond to your support requests. We use KYC documents to verify your identity and comply with anti-money-laundering laws. We use payment information to process your deposits and withdrawals and to prevent fraud. We use activity logs to detect suspicious behaviour, investigate disputes, calculate your winnings or losses accurately, and improve our service.
We do not sell your data. We do not share your personal information with marketing firms, data brokers, or third parties for advertising. Our support team may access your information to help you—for example, if you report a problem with a withdrawal or a game outcome. Our payment processors (the companies that handle online payment, e-wallet, mobile banking transactions, or bank transfers) also see your payment information because they must process the transaction. These processors are bound by their own privacy agreements and must protect your data as we do.
Data Retention and Security
We keep your data only as long as you use lmb88 or as long as we are required by law to keep it. Typically, we retain account and KYC information for at least five years after you close your account, as this is required by anti-money-laundering regulations in most jurisdictions. Activity logs and transaction records are kept for the same period. If you request account deletion and have no outstanding balance or unresolved disputes, we delete your personal information once the legal retention period has expired. A request to delete can take up to 30 days to process.
We encrypt all data in transit and at rest. Your payment information is never stored on our servers—it stays with your payment provider.
We protect your information using industry-standard encryption (TLS/SSL for data in transit, AES-256 for data at rest) and access controls. Only authorized lmb88 staff can view your personal data, and they are required to keep it confidential. We monitor our systems for unauthorized access and respond to security incidents immediately. If we discover a data breach, we notify affected users within the timeframe required by applicable law.
Your Rights and Our Responsibility
Under applicable data protection laws, you have rights regarding your information. You have the right to access your data—you can request a copy of all personal information we hold about you. You have the right to correct inaccurate information; if your name or email is wrong on your lmb88 account, contact us immediately and we'll update it. You have the right to data portability; we can provide your information in a standard format if you wish to move it elsewhere. You have the right to deletion in certain circumstances; if you close your account and have no outstanding obligations, we will delete your personal data after the legal retention period ends.
We at lmb88 respect these rights fully. If you exercise any of these rights, contact our support team with your request. We respond to all data rights requests within 30 days. If you believe we have mishandled your data, you also have the right to lodge a complaint with your local data protection authority. On lmb88, we provide easy ways to manage your account settings, review your personal information, and export your data.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on lmb88. Session cookies keep you logged in while you're using the app or website—they're necessary for the platform to function. Analytics cookies help us understand how players use lmb88, which games are popular, and where we can improve. We do not use cookies to track you across other websites or to build advertising profiles. You can disable cookies in your browser settings, though this may affect how lmb88 functions.
Contact and Policy Changes
If you have questions about this privacy policy, how we handle your data, or want to exercise your data rights, contact our support team at [email protected]. We respond to all privacy enquiries within 4 business hours during our support hours (Monday to Sunday). We may also update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on lmb88 and updating the "last modified" date. Continued use of lmb88 after we post changes means you accept the updated policy. This policy was last updated in 2025 and applies to all users of lmb88, regardless of location, so long as their access complies with applicable local law.